FAQ
Frequently Asked Questions
Question: Do you require a deposit?
Answer: Yes, The Event Group Catering only handles a certain number of weddings each day. The deposit and a signed contract are necessary to protect our clients and our business and to secure your date. It does go towards your final balance.
Question: When is my final payment due?
Answer: Thursday, the week before your wedding date
Question: Do you offer menu options for special dietary needs?
Answer: Yes, There are many menu offerings that would qualify for various specialty diets. Please discuss your specific needs with our staff.
Question: What is an food station?
Answer: Food stations are a trendy serving style and are more interactive and casual. They either require our staff to serve the food or allow guests to create their own dish. Food stations include carvings, mac and cheese with toppings, sliders, and more.
Question: Where can I find price estimates for your catering and other services?
Answer: In a proposal. Our services are priced either per person or by the food and beverage total. All of our services are priced to reflect your vision and the extras that we offer as a full-service caterer. Please contact us for a proposal for your wedding.
Question: What happens to leftovers?
Answer: It is our policy that any leftover food, excluding that which is unsafe to consume, will be donated to the Salvation Army for consumption. If the client so requests prior to the start of the event to retain all leftovers, we will leave or pack leftovers that we deem safe to consume.
Question: What other charges are not specified on my proposal?
Answer: None! The prices for food, beverages, service, and other necessary items will be clearly defined. If something changes from your proposal during the planning process, those corresponding costs will be clearly communicated to you.
Question: Can I provide my own alcoholic beverages at my wedding reception?
Answer: Yes, You may provide your own alcoholic beverages. However, our charges for alcohol and bar service are so reasonable that you will probably find it isn’t worth the effort and time to secure your own.
Question: Where is my food cooked?
Answer: In our Catering Kitchen, Our food is cooked in our fully licensed catering kitchen. We transport all food in hot boxes and cold containers to your event site. Everything stays in perfect condition and is served fresh and presented properly according to state health standards.
Question: Should we include gratuity with our payment?
Answer: Up to you! Gratuities are discretionary, but greatly appreciated by our hard-working staff.
Question: What forms of payment do you take?
Answer: We take all forms of payment including cash, credit card, and check.
Question: Are you licensed?
Answer: Yes, We are certified through the Department of Health, and we carry an off-premise liquor license.
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